All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express as well as Shop Pay and Paypal.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual. Please note that note all parts are stocked and may take 1-2 weeks for orders to be fulfilled. Shock orders take 3-4 weeks to be fulfilled due to being made to order.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Please check your cart to see if you quality for a deal on free shipping.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to quality control. Our warranty lengths vary due to product types and the brand, providing a guarantee against manufacturer defects.

All of our springs are guaranteed for the lifetime of the motorcycle. YSS shocks & cartridges have a 2 year warranty. Hyperpro shocks & forks have a 5 year warranty. Wilbers shocks & cartridges have a 5 year warranty.

The guarantee covers any manufacturing, design, or material defect. Please notify us as soon as your notice any defects.

Our guarantee does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

We are sorry to say, but we do not offer any extended warranties at the moment.

Yes, we offer refunds with a 10% restocking fee.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a refund with a 10% restocking fee.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund, to be determined on a case by case basis.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Refund Policy to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.